'Non-verbal communication may be as powerful as oral or written communication.' Discuss.

The most basic act of communication to human beings is non- vocal, which is lots unplanned and spontaneous but throw out give a massiveer impact than verbal communication.

*Body language is the master(prenominal) medium for communicating non-verbally and takes place through facial expression, gestures and postures and tangible contact; these all provide primal clues as to our profess and other peoples behaviour and real savors.

*Facial expressions and eye movements, such as smiles and frowns,

showing signs of anger or disbelief, reveal both the typecast and intensity of feeling and are particularly effective in communication.

*Gestures and postures such as pointing, and the way an individual moves, sits or stands, can express a number of different feelings: friendliness, hostility, assertiveness and power. In copying gestures and postures, our body language confirms that we are thinking and feeling the same way as the other person. In an worldwide business environment it is important to be aware of heathenish traditions, which, if they are not observed, may cause barriers to communication and consequently constrain your ability to transmit the desired message and to stick feedback. Gestures and postures must whence be used to express important feelings and enhance the communication.

*Physical contact such as shake hands and touching another individual accounts for about 60% of all greetings and farewells and is an important method for conveying professionalism, for example from a sales executive to a client, and warmth and reassurance amongst colleagues and friends.

This may be an important way of breaking down initial barriers and therefore opening up the opportunity for effective communication.

*Voice characteristics form an important part of our personality and relay a great deal of information. They are extensively used in verbal marketing communications such as radio and telly advertising. Accents and tones reflect psychological characteristics, seductive voices and tones...

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